Q: What exactly does website migration mean and what does it entail?
A: If your current web hosting provider can no longer match the demands of your web site, or when you experience frequent downtime, or if you are forced to wait for hours for the customer care team to respond to you, it may be a good idea to switch your web hosting provider, i.e. to migrate all the files for your websites along with your databases from your current provider to your future provider. At 1st Hosting, we are aware that this can be hard and time–consuming. That is the reason why we’ll accomplish all that for you for free!Our highly skilled technical staff representatives will migrate your website content from your current provider to us. Our technicians have broad experience with web site migration and are able to handle anything – from a common WordPress–powered weblog or Joomla™ CMS–based site, to a very complex, custom–made web application.
Q: How much time will it take for my website to be migrated over to your platform?
A: While we cannot give you an exact time interval, since there are a lot of variables, among them the size of the files and databases, the physical location of the present host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our best to migrate your web site within 48 hours, and in some cases – within 24 hours (when the website content is not large).
Q: Do you require something from me before you begin moving my web site?
A: We don’t require any private information. We will require, however, the login information for your present web hosting account as well as the name of the site that you’d like to migrate.
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: Will my web site be offline during the transfer?
A: No. Your web site will continue to be accessible online during the migration. Once everything is completed on our end, we will notify you so that you can preview it and check for problems. If everything is okay, all you will need to do is change your domain name’s DNS settings.
Q: Will my current hosting provider need to do anything?
A: Nope. Aside from your login info for the Control Panel, we won’t require anything. We’ll never touch base with your hosting provider. They won’t know anything about the transfer either.
Q: Does it matter what platform my current provider is using?
A: We can migrate your web site from any hosting provider or any Linux–driven web hosting platform provided that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we can’t migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.