Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Resolution Warranty

  • Our team of service technicians will try their best to answer to your support tickets within approximately 1 hour. If, however, the issue you have experienced needs the assistance of our Administrators’ =Dept,= we are going to address the ticket to the administrator in charge and will write a comment to notify you.

  • Top quality support service

  • Professional Tech Assistance Service

  • We offer you around the clock client help and support by using a turbo–fast ticket platform included in your Control Panel. You can easily email us anytime about any of the programs that come installed in advance on the virtual server, which include the chosen Operating System, the server administration panel and our in–house made Web Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • Each part of the Web Control Panel that is offered totally free with your VPS offers you an integrated knowledge base. You’ll see a variety of illustrative how to articles and reviews and a choice of step by step video guides that demonstrate all the important website administration jobs. You can use them by pressing the Help or Video control keys in the upper right part of each Control Panel section.