Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center included in our Web Control Panel offers a selection of help articles and regularly asked questions. Aimed towards solving any common problem that you might possibly run into, they are contributed by our support team of seasoned technicians.

  • Top quality support service
  • Educational Videos

  • We have compiled a collection of educational video tutorials that detailedly illustrate how to tackle a typical problem related to your Linux cloud hosting packages account. You’ll find the how–to video clips in the Help section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 support service with a one–hour support ticket response time guarantee. A group of knowledgeable tech support engineers will be available to you to answer all the queries that you may have. During non–peak times, a reply will be given within just 20 minutes.