Service Uptime Guarantee
Find out what a service uptime guarantee entails and how you'll be able to make use of it.
Usually customers check out just the features they will get with a specific cloud hosting plan and end up forgetting something just as significant - the service uptime. As effective as a plan may be, regular downtimes may result in lower search engine rankings and lost customers regardless of what the reason for them could be. After all, very few people would come back to a website that's not available half of the time, not mentioning the lost capital when you have invested in an advertising campaign. For this reason, if you purchase a new web hosting plan, you should ensure that the service will be stable and your websites will be online 24/7. This means a boost in traffic, or in case that you have an online store, for example, better uptime usually means happier customers.
Service Uptime Guarantee in Cloud Hosting
If you acquire a cloud hosting
plan through our company, we guarantee that your sites are going to be working at least 99.9% of the time. We have practically eradicated the hosting server downtime by using an advanced cloud hosting platform in which individual sets of web servers deal with every part of the overall service - files, databases, e-mails, and so forth. In this way, should there be an issue with a web server, the other servers inside the cluster shall simply take over and your websites will not be affected in the slightest. To prevent any infrastructure troubles, we additionally have diesel backup generators and a number of independent Internet providers. Knowledgeable administrators keep an eye on the servers 24/7 to handle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server
solutions come with a 99.9% uptime warranty. In fact, you won't notice any downtime or service interruptions at all due to the fact that we employ a revolutionary cloud platform and rather than running everything on one server like most companies do, we have different clusters of web servers that manage each and every service - files, e-mail messages, Control Panel, databases, etc. We also have a custom load-balancing system, so our hosting service is a lot more stable in comparison with what you'd typically find available. To make sure that nothing will disrupt the work of your Internet sites, our server facilities have diesel powered backup generators and a number of different Internet providers. We have software and hardware firewalls to stop DDoS attacks and administrators monitoring the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in Dedicated Hosting
All of our dedicated plans come with a 99.9% server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test each and every server diligently before we hand it over to the client and we work with new hardware components to prevent any possibility of hardware failures. Any unpredicted software troubles can be resolved instantly by our system administrators as they keep track of all of the website hosting servers 24/7. To prevent infrastructural troubles, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the machines is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your are flooded, we can take action quickly and filter the unwelcome traffic before it reaches your dedicated server
and interrupts the proper operation of your Internet sites.